About us

About us

Tokić is the leading retail chain of auto parts in Croatia with more than 230 world-renowned manufacturers for all types of personal and commercial vehicles.

Our offer includes motorcycle (parts for motorcycles and scooters), commercial (parts for trucks and buses), agricultural programs, as well as tools and service equipment.

We have more than 110 retail stores throughout Croatia and more than 260,000 different products in our offering.

In order to ensure our customers with the highest quality, all of our suppliers meet the highest international standards of quality and safety (ISO 9000, ISO 14000, ISO/TS/16949, etc. ), and most of them offer OE parts.  

Vision

As an industry leader, we strive to make the utmost contribution to the safety of cars and the safety of drivers and vehicles as well as the well-being of today's society at large. Our goal is to make a company status that makes its customer happy along with its buyers, suppliers, and community that surrounds us.

Our vision is to create a company that is innovative when it comes to technology, and at the same time traditional when it comes to respecting people. In the long term, with our sales and business activities, we want to become a leader in the region. We want to focus on sales and creating added value in Croatia, Slovenia, Austria, Italy, and other surrounding countries.

Mission

We invest knowledge, experience and effort to meet the overall needs of car repair shops and car owners while repairing and maintaining their motor vehicles regularly.

We achieve this goal by offering a wide range of products that are always accessible through our extensive retail network and the availability of our products to all customers. In doing so, we pay special attention to the continuous offer of our high-quality products and services, many years of experience and expertise of our employees, and a friendly approach to customers.

Tokić values

Wisdom

We attach great importance to thinking our decisions through so as to provide our customers with the best possible service. Our time organization is goal and priority oriented. At all times, we want to make sure that we are headed in the right direction towards realizing our vision of the future of Tokić.

Honesty

We justify the loyalty of our customers, suppliers and employees on a daily basis with our honesty. That is why the accuracy and completeness of the information we provide is a priority in our business.

Responsibility

We are proud of our employees because they meet the agreed deadlines. Because of our sense of responsibility towards our customers and suppliers, we work together to improve our business processes.

Creativity

We face situations every day that require creativity in the form of finding the best possible solution for our customers and suppliers. We approach each such task individually and encourage our employees to open their eyes and actively participate in the creation of ideas for the further development of Tokić.

Humility and courtesy

Courtesy is the key to our success, and we always put the customers and their needs first. We are extremely proud of our employees, who approach every customer with joy and a helpful advice.

History of Tokić d.o.o.

1990

Brothers Ilija and Stojan Tokić establish Tokić company and opened the first retail store.

1990

2000

Tokić has 10 outlets in Zagreb, independently imports 50% of its product range and 30% of its OE quality product range.

2000

2002

Over the next two years, the company`s new visual identity is created and substantial funds are invested in an advanced IT infrastructure.

2002

2004

80% of the product range is of OE quality.  

2004

2005

Introduction of franchise business model, and opening of new Tokić d. o. o. outlets.

2005

2008

Tokić d. o. o. becomes member and shareholder of ATR International AG.

2008

2012

Tokić has a total of 71 outlets, 14 of which are in Zagreb

2012

2013

Introduction of the Auto Check Center (ACC) network in Croatia.  

2013

2014

Tokić reaches 100 outlets across Croatia. Opening of Tokić Educational Center – TEC in the new management building of the Tokić company.

2014

2015

Launch of loyalty card program, offering expanded with motorcycle and commercial program, establishment of Call Center.  

2015

2016

Opening of new logistics and distribution center with management building in Sesvete, and launch of new outlet concept.  

2016

2017

First Tokić Expo fair is held, and new franchise business model is introduced.

2017

2018

Successful completion of Elite program and Elite certificate awarded. The 1st Tokić sales conference - T1 is held.  

2018

2019

Merger with long-time franchise partner AC Marinići, launch of T1 WALK Academy and B2B loyalty program - “TKLUBzaTOPkupce”. Establishment of Tokić 4. 0 development team and the Future Shapers award.

2019

Basic information

Company name:

TOKIĆ, trade, export-import, representation and production, limited company

Abbreviated company name:

TOKIĆ Ltd

Transaction Account:  

HR74867487620

RN:

3602257 

VAT Nb.:  

74867487620

Management building:

Ulica 144. brigade Hrvatske vojske 1a, 10360 Sesvete 

Registered with the Zagreb Commercial Court under CRN 080313914 

Management Board:

Ivan Gadže (CEO), Ivan Šantorić (COO), Andrija Topić (CGO)

Supervisory Board:

Ilija Tokić – President, Stojan Tokić, Željko Jurić, Ivan Beljan, Roland Dilmetz

Equity capital:

234,700,000. 00 HRK, paid in full

Transaction Account:  

Erstesteiermarkische bank, Jadranski trg 3, RijekaIBANHR8524020061100079669  

Privredna banka Zagreb, Radnička cesta 42, ZagrebIBANHR7023400091100194212  

Zagrebačka Banka, Trg bana Josipa Jelačića 10, ZagrebIBANHR2623600001102446321  

Raiffeisenbank Austria, Magazinska cesta 69, Zagreb, IBANHR0424840081135133659 

'